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Senior UX Spezialist (m/w/d) (DE)

[2342]
ux, deutsch, adobe

For one of our customers we are looking for 2 User Experience Specialists.  Tasks: ·The overall user experience for the customer ·The continuous optimization of the onsite conversion, including personalized offers and experiences ·The commercial success of the website, by increasing online sales and reducing churn rates. ·Working together in a team of UX Architect, UX Designers and Conversion Optimizers, both internally and externally ·Create and document detailed concepts and requirements to assure the quality of implementation ·Provide guidance and know-how for other digital roles and teams ·Improve the maturity level of customer insights, journey designs and user centred design methods ·Guide and conduct testing and research with our customers (User Acceptance tests, Usabilty tests, Focus Group Tests) ·Make sure required analytic data data will be provided ·Deliver Hands-on support in large size projects ·You bring strategic, creative and analytical skills to enhance the joy-of-use and attract new and existing customers. ·Continuous optimization of sales and care journeys through data driven decisioning and testing (customer journey mapping, funnel analysis, A/B testing, onsite polls, heatmap analysis) ·Guarantee the quality of the overall user experience ·Leading efforts to define detailed concepts and create wireframes for the websites ·Provide insights as well as recommendations for changes, based on behavioral economics and neuro-marketing ·Pro-actively gather and analyze external customer data to influence changes on the Website and gather ideas for improvement. ·Setting up and conducting qualitative interviews ·Set up and manage quality control gates and processes ·Being involved in the creation (visual design and copy) and development of the website, using best practices to help develop interface conventions and standards. Required Qualifications: ·At least three years of online usability or research experience in large size companies or agencies ·Experience in conversation optimization, web analytics and conduction of A/B tests ·Proven track record of expertise for Adobe Marketing cloud (Analytics, Audience Manager, Target, Experience Manager) or comparable tools ·Skills in prototyping/design tools like Axure, Sketch or Adobe XD ·Preferably technical knowledge of simple HTML, CSS and Javascript ·Skills in Microsoft office (PP, Excel) ·Experienced in agile projects ·Fluency in English ·Fluent in German

For one of our customers we are looking for 2 User Experience Specialists. 

Tasks:
  • The overall user experience for the customer
  • The continuous optimization of the onsite conversion, including personalized offers and experiences
  • The commercial success of the website, by increasing online sales and reducing churn rates.
  • Working together in a team of UX Architect, UX Designers and Conversion Optimizers, both internally and externally
  • Create and document detailed concepts and requirements to assure the quality of implementation
  • Provide guidance and know-how for other digital roles and teams
  • Improve the maturity level of customer insights, journey designs and user centred design methods
  • Guide and conduct testing and research with our customers (User Acceptance tests, Usabilty tests, Focus Group Tests)
  • Make sure required analytic data data will be provided
  • Deliver Hands-on support in large size projects
  • You bring strategic, creative and analytical skills to enhance the joy-of-use and attract new and existing customers.
  • Continuous optimization of sales and care journeys through data driven decisioning and testing (customer journey mapping, funnel analysis, A/B testing, onsite polls, heatmap analysis)
  • Guarantee the quality of the overall user experience
  • Leading efforts to define detailed concepts and create wireframes for the websites
  • Provide insights as well as recommendations for changes, based on behavioral economics and neuro-marketing
  • Pro-actively gather and analyze external customer data to influence changes on the Website and gather ideas for improvement.
  • Setting up and conducting qualitative interviews
  • Set up and manage quality control gates and processes
  • Being involved in the creation (visual design and copy) and development of the website, using best practices to help develop interface conventions and standards.
Required Qualifications:
  • At least three years of online usability or research experience in large size companies or agencies
  • Experience in conversation optimization, web analytics and conduction of A/B tests
  • Proven track record of expertise for Adobe Marketing cloud (Analytics, Audience Manager, Target, Experience Manager) or comparable tools
  • Skills in prototyping/design tools like Axure, Sketch or Adobe XD
  • Preferably technical knowledge of simple HTML, CSS and Javascript
  • Skills in Microsoft office (PP, Excel)
  • Experienced in agile projects
  • Fluency in English
  • Fluent in German

map Kanton Zürich date_range 10.01.2022 update Freelance
Direct contact

Anna Lena Bartels

Senior Recruiting Specialist Freelancing
mail anna.bartels@bbv.ch
phone +49 89 452438354


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