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Neuer Job 11.03.2025 16:08 (DE)
[21723]
Job Title: IT Specialist Job Location: [Company Location] Job Type: Full-Time Salary: Competitive Reports to: IT Manager We are looking for an enthusiastic IT Specialist to join our growing team. This role offers an exciting opportunity to work in a fast-paced environment where you will be responsible for supporting IT systems, troubleshooting technical issues, and providing top-tier customer service to ensure the smooth operation of the company's technology infrastructure. Key Responsibilities: 1.Technical Support: Provide technical support to end users and assist with hardware and software issues, both remotely and in person. 2.System Administration: Administer and maintain company servers, ensuring optimal performance, security, and data backup. 3.Network Management: Assist in setting up and configuring networking equipment, including routers, switches, and firewalls. 4.Software Installation &x; Updates: Manage the installation, configuration, and maintenance of software applications, ensuring all systems are up-to-date. 5.Troubleshooting: Identify and resolve technical issues promptly, minimizing downtime and disruptions for the business. 6.Security Management: Assist in maintaining the security of the company's IT infrastructure by implementing best practices for data protection, antivirus solutions, and system monitoring. 7.Data Backup &x; Recovery: Ensure regular backups of critical data and implement disaster recovery plans. 8.System Monitoring: Monitor system performance to ensure high availability and smooth operation of all hardware and software. 9.Collaboration: Work closely with other IT team members to ensure the proper functioning of all systems and meet departmental goals. 10.Documentation: Maintain clear and organized documentation of IT procedures, technical issues, and solutions for future reference. 11.User Training: Provide training and support to employees on the effective use of hardware and software systems. 12.Project Management: Assist in the planning and execution of IT projects, such as system upgrades and new technology implementations. 13.Vendor Management: Liaise with external vendors for purchasing hardware and software and ensuring timely delivery of services and equipment. 14.Tech Support Hotline: Respond promptly to support requests from employees, managing and prioritizing issues based on severity. 15.Incident Response: Quickly react to security breaches or system outages, collaborating with senior IT staff to resolve problems. Skills &x; Qualifications: ·Bachelor's degree in Information Technology, Computer Science, or a related field. ·Proven experience in IT support, system administration, or network management. ·Strong understanding of operating systems (Windows, Linux, macOS) and networking protocols (TCP/IP, DNS, DHCP, VPN). ·Hands-on experience with IT hardware, software, and security tools. ·Knowledge of server management, virtualization, and cloud computing. ·Excellent problem-solving skills and attention to detail. ·Strong communication skills, with the ability to explain technical concepts to non-technical staff. ·Ability to work independently and in a team environment. ·Time management skills and the ability to handle multiple tasks simultaneously. ·Certification in CompTIA, Cisco, Microsoft, or other relevant IT certifications is a plus. ·Experience with IT ticketing systems and remote troubleshooting tools. ·Familiarity with scripting or automation tools is a plus. Desired Traits: ·Strong analytical and troubleshooting skills. ·Proactive approach to identifying and solving problems. ·Team-oriented with the ability to collaborate across departments. ·Adaptability and willingness to learn new technologies. ·Ability to stay calm and focused during stressful situations. ·Detail-oriented and committed to high-quality work. Additional Information: ·Ability to travel occasionally for on-site support or meetings. ·Flexible work hours and the potential for remote work. ·Opportunity to participate in ongoing training and professional development. How to Apply: If you're ready to take your career to the next level and work with a dynamic team in a collaborative and innovative environment, we encourage you to apply! Submit your resume and a cover letter explaining why you would be a great fit for this role.